The most painfully amazing live tweet war, just to cancel a phone contract!

Pics 22/08/2016
You call these centres for help and you end up more stressed with the service you receive than with the thing you're calling to complain about.
Every fucking time.
We have no idea how this guy got through it, we would have hung up or destroyed the phone far earlier...
Rather than keep their frustrations to themselves, decided to live-tweet their entire four-hour exchange with Virgin Media. 
4 HOURS!!!! 
I mean they just wanted to cancel the contract. How hard is that to do?